1. Information We Collect

We collect information to provide and improve our services to you.

a) Information You Provide Directly:

Contact Information: Your name, email address, and phone number when you make a booking or inquiry.
Booking Details: The date and time of your rental.
Identification & Safety Information: Your date of birth (to verify age) and a copy of your government-issued ID (like a driver’s license) as required by law and for our liability waiver.
Payment Information: Your credit card details. Please note: we use a secure third-party payment processor (e.g., Stripe, Square) to handle transactions. We do not store your full credit card number on our servers.

b) Information We Collect Automatically:

Website Usage Data: When you visit our website, we may collect information like your IP address, browser type, pages visited, and the time and date of your visit. We use this information to understand how our visitors use our site and to improve its functionality.
Cookies: Our website uses “cookies” to enhance your experience. Cookies are small files stored on your device that help our site remember your preferences (like dates you’ve selected). You can instruct your browser to refuse cookies, but some parts of our website may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Your Bookings: To reserve your jetski, process your payment, and manage your rental.
To Communicate With You: To send you booking confirmations, reminders, and respond to your questions.
For Legal and Safety Compliance: To verify your identity and age, and to process legally required documents like liability waivers.
To Improve Our Services: To analyze website traffic and understand customer needs so we can improve our website and offerings.
For Marketing (with your consent): To occasionally send you emails about special promotions or events. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email.

3. How We Share Your Information

We are committed to protecting your privacy. We do not sell your personal information to third parties.

We may share your information only in the following limited circumstances:

With Payment Processors: To securely process your payment.
With Service Providers: With trusted companies that help us operate our website and booking system. They are obligated not to disclose or use your information for any other purpose.
For Legal Reasons: If required by law, such as in response to a subpoena, court order, or other legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website is secured with SSL technology to encrypt data transmitted between your browser and our server. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., liability waivers may be kept for several years as required by our insurance or local laws).

6. Your Choices

Marketing Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
Access and Correction: You may request to review or update the personal information we hold about you by contacting us at the email address below.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18 (or the legal age required to rent a jetski in your location). We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Walking On Watersports
Via Email: walkingonwatersports@gmail.com
By Phone: (787) 948-1500